Acceptance Criteria
Acceptance Criteria for Digital Products
Introduction
HandyClicks is committed to providing high-quality digital products that meet the expectations of our customers. This Acceptance Criteria page outlines the conditions under which a purchased product is considered complete, functional, and acceptable for use.
By purchasing from HandyClicks, you agree to these acceptance criteria.
1. Product Delivery
- All digital products are delivered immediately after purchase.
- Downloads are accessible via the confirmation page and email.
- If the download link fails, customers should contact HandyClicks Support promptly.
2. Product Quality Standards
- Every product is carefully curated for professional quality, functionality, and usability.
- Products include templates, plugins, themes, tools, or creative assets as described on the product page.
- The product must match its description, specifications, and previews.
3. Compatibility
- Products are expected to function on platforms or systems specified in the product details.
- HandyClicks ensures compatibility with popular software, content management systems, and tools as stated in the product description.
4. Licensing and Usage
- Purchases include a personal or commercial license, as indicated in the product description.
- Users are responsible for complying with the license; unauthorized redistribution or resale is prohibited.
- Modifications and adaptations are allowed only if permitted by the license.
5. Acceptance Conditions
A product is considered accepted when all the following conditions are met:
- The product matches the listed description, specifications, and previews.
- The download link is accessible and functional.
- The product is free from critical defects that prevent its intended use.
- Documentation or instructions included with the product are adequate for proper use.
6. Reporting Issues
- If a product fails to meet the acceptance criteria, customers should contact HandyClicks Support immediately.
- HandyClicks will provide technical assistance, replacement, or refund according to the Refund Policy.
- Issues are addressed within 48 hours whenever possible.
7. Refund Eligibility
- Refunds are provided only if a product fails to meet the acceptance criteria.
- Refunds are not provided for change of mind or incorrect usage by the customer.
- See the full Refund Policy for detailed information.
Need Assistance?
For any questions or issues regarding your purchase, please contact our support team. We are committed to ensuring that every product you buy from HandyClicks meets your expectations.
