Refunds & Guarantees
Refunds & Guarantees HandyClicks
At HandyClicks, a trusted digital products marketplace, we strive to deliver high-quality digital products, tools, templates, plugins, and AI solutions that help you grow your business. Due to the nature of digital downloads, this Refunds & Guarantees Policy explains when refunds or replacements are available and the conditions that apply when you buy digital products online through our platform.
Refund Policy
Because digital products are delivered instantly and accessible immediately after purchase, most sales are final and non-refundable once downloaded or accessed.
When Refunds May Be Granted
Refunds may be issued in exceptional cases if:
- The product is not delivered or the download link is broken.
- You are charged twice for the same product due to an error.
- The file is defective, corrupted, or completely unusable.
- Refund requests are made within 7 days of purchase and meet eligibility criteria.
Important: Once the product has been downloaded or accessed, refunds are generally not offered.
Replacement Policy
If a downloaded file is corrupted or inaccessible, we will provide a replacement at no extra cost. Please contact our support team as soon as possible, and we will send a working copy or assist in resolving the issue.
How to Request a Refund or Replacement
To request a refund or replacement:
- Contact us at support@handyclicks.com
Include your:
- Full name
- Order number
- Product name
- A clear description of the issue
- Screenshots or error messages (if applicable)
- Our team will respond within 3–5 business days.
If your refund is approved, funds will be returned to your original payment method. Processing time may vary depending on your bank or payment provider.
Exceptions & Non-Refundable Situations
The following do not qualify for refunds:
- Change of mind after purchase
- Products downloaded successfully and used
- Issues caused by incompatible software or system requirements
- Failure to read the product description before purchasing
Dispute Resolution & Chargebacks
Before initiating a chargeback with your payment provider, please contact our support team. Unjustified chargebacks may result in account suspension or limitations on your HandyClicks access.
Guarantee of Product Quality
While we cannot guarantee compatibility with every system or software setup, we ensure:
- Detailed product descriptions and previews
- Prompt assistance for technical access issues
- Quality standards for accepted digital products
This helps you make informed purchase decisions on our marketplace.
Changes to This Policy
HandyClicks may update this policy to reflect changes in digital delivery standards or legal requirements. Updates are effective when posted on this page.
Contact Us
If you have any questions or need help with refunds or product issues, reach out to: support@handyclicks.com